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Communication Fundamentals

Communication Fundamentals

LKR 6,500.00

Being able to communicate effectively is not just a skill for those higher up on the corporate ladder. It is an essential skill that benefits every employee, regardless of his or her job function.

Effective communication skills are fundamental to success in many aspects of life. Many jobs require strong communication skills and people with good communication usually enjoy better interpersonal relationships with friends and family.

We all know that communication is a two-way process, therefore improving communication involves both how we send and receive messages. For example, listening is not the same as hearing; learning to listen to not only the words that are being said but also how they are being spoken and the non-verbal messages sent with them.

Using techniques of clarification and reflection to confirm what the other person has said, can help in avoiding any confusion. 90% of the time, we listen to reply and not to absorb and understand what the other party is trying to convey. Through our programmes, you can learn to be more charismatic and eloquent as a public speaker or presenter, how to use humour appropriately, how to gauge your audience and use their vernacular to get you message across.

 

  • November 2024
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Description

The Importance of Effective Communication

Effective communication is not just for those at the top of the corporate ladder; it is an essential skill that benefits every employee, regardless of their role. Strong communication skills are fundamental to success in many areas of life, from professional interactions to personal relationships. Individuals with good communication abilities often enjoy better interpersonal relationships with friends, family, and colleagues, making this skill invaluable across all aspects of life.

Enhancing Communication Skills

Improving communication involves mastering both the sending and receiving of messages. Listening, for instance, is not the same as hearing. Effective communication requires paying attention not only to the words being spoken but also to how they are spoken and the non-verbal cues that accompany them. Techniques such as clarification and reflection can help confirm understanding and avoid confusion. Often, we listen to reply rather than to absorb and understand the other person’s perspective. Our program teaches you to become a more charismatic and eloquent public speaker or presenter, use humour appropriately, gauge your audience effectively, and adapt your language to convey your message. Join us to enhance your communication skills and make a significant impact in your professional and personal life.

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